Access Coordinator - Charlotte, NC

Alexander Youth Network is looking for a Qualified Mental Health Professional to act as the Access n Coordinator .This position provides case management in support of MST, Intensive In-home, PRTF, and Day Treatment services. Must meet Qualified Mental Health Professional (QMHP) requirements.

QMHP should have either a Bachelors in a Human Services related field (i.e. Psychology, Social Work) and 2 years experience with children/adolescents or a Masters in a Human Services related field and 1 year experience with children/adolescents or Bachelors in a non- Human Services related field and 4 years experience with children/adolescents.

SUMMARY
Under direct supervision of the Director of Access Services, the transition coordinator is responsible for removing barrier,  providing support to the following programs: MST, IIH, PRTF (scanning only,) Day Treatment (scanning only) as needed and ensuring clients have access to services within a reasonable timeframe. 

ESSENTIAL DUTIES AND RESPONSIBILITIES. Other duties may be assigned.

  • Answers the intake telephone line
  • Provides general information about AYN services as scripted
  • Ensures appropriate customers are quickly engaged in assessment process
  • Obtains all the necessary pre-assessment admission criteria needed from client; conducts follow-up on admission criteria
  • Enters baseline demographic and financial data into ECHO system for each call received
  • Sets up working and non-working open charts for clients prior to admission
  • Completes PCPs as needed

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's Degree required, Must be QMHP, Behavioral health front desk, medical office experience preferred. Proficiency in MS Office applications.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid State issued Drivers License

BENEFITS

Alexander boasts a comprehensive benefits package which includes:

  • Medical with Employer-Sponsored HRA
  • Dental
  • Vision
  • 401(k) with Employer Match
  • Employer-Paid Life, AD&D, STD, and LTD
  • Paid Time Off and Paid Holidays
  • Employee Recognition Programs
  • Discounts and Perks such as AAA, credit union membership, and more!