Crisis Counselor PT - The Relatives - Charlotte, NC

Do you have in interest in working with North Carolina's leader in children's behavioral healthcare? Alexander Youth Network needs you!

Why Join Alexander Youth Network?

Founded in 1888, Alexander Youth Network is the leading provider of children's mental and behavioral health in North Carolina and serves over 10,000 children and youth adults annually. Headquartered in Charlotte with service locations in the central, western, and Southern Piedmont regions of the state, Alexander combined a variety of treatment programs into a complete Service Array, to meet the need of our clients - wherever they are.

Our services include:

  • Diagnostic Outpatient Services

  • Community-based Programs

  • Substance Use Treatment

  • Day Treatment

  • Residential Treatment

In addition to our mental health services, our programs under The Relatives (Mecklenburg) and Youth Focus (Guilford) serve youth and young adults in crisis through transitional living programs, crisis centers, a resource center in Charlotte, and a maternity home in Greensboro.

To learn more about services, please visit

What you would do:

Staff person would be responsible for interacting and leading activities with clients, inputting accurate weekly data entry of all crisis calls and walk-ins into the CDT system; supervising clients throughout their shift; completing intakes if they arrive during their shift; ensuring the house is clean and tour ready; administering medications as needed; and other duties as needed. This is a Weekend 3rd shift 11pm-7am PRN (as needed) position. 

ESSENTIAL DUTIES. Other duties may be assigned.

  • Complete all necessary paperwork and documentation, including service plans, client assessments and verbal/written summary of each resident at shift change

  • Direct care staff provide quality services in accordance with Love and Logic, TCI regulations, Joint Commission standards and agency policies.

  • Direct care staff will demonstrate the ability to function safely, professionally and ethically without the benefit of direct supervision.  This includes serving as resident advocate, providing referrals, facilitating individual and group sessions and case management (as needed).

  • Answer and respond to phone calls, including crisis calls.

  • Completes all mandated training.

  • Maintains neat and safe work environment.

  • Responsible for the overseeing the administration of doctor-referred medication to residents 


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


High School Diploma/ Equivalent Required. Experience with population preferred.


Valid Driver's license.

Alexander youth network provides equal employment opportunities (EEO) to all employees and applicants for employment and complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities