Intensive In-home Coordinator - Winston Salem, NC

The Intensive In-home Coordinator will assist in the day-to-day coordination of the Intensive In-Home program and will provide brief behavioral and emotional services to children and their families within a community-based model.  The coordinator is a member of a 3-person team, with a maximum case load of 8 families in providing such services; conducts skill-building activities, provides parenting education, intervenes during a crisis, provides on-call coverage within the intensive in-home team 24/7/365. Responds appropriately and timely to crisis situations; develops, reviews, and follows individual Person Centered Plans with the Child and Family Teams for each child on their caseload. Provides psycho education to Child and Family Team members; facilitates effective step-down to less restrictive services and increased reliance on natural supports over time. Collaborates, coordinates and advocates with collateral agencies and natural supports in order to meet family and consumer needs in all domains. Services are provided in the client's home, school, and community settings, under the direction of the Intensive In-home Therapist.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.



Complete targeted direct service hours

The number of hours billed for services  or face to face encounters will be 1352 hours or more per year

All documentation including progress notes are completed accurately and in a timely manner

100% of documentation will be submitted the same day as the treatment occurrence.  100% of progress notes are complete and accurate.

Maintain active service plan on each client

100% of events provided and billed are on active service plan

Engage client effectively managing no-show rate

Percentage of all client appointments that no-show after initial assessment is less than 10%

Accurately maintains client Electronic Health Record

Data entered in EHR is accurate 99% of the time

Complete all mandated training

100% of required training will be completed within specified time frame

Successfully meet discharge outcomes

90% of the time, will meet discharge plan outcomes


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


This position requires the credentials of Qualified Professional (QP). One year of documented experience with the child/adolescent mental health population is required. Proficiency in Microsoft Office applications.


Completion of minimum hours of service definitions training including but not limited to Cognitive Behavior Therapy, Person Centered Planning Instructional Elements, Person Centered Thinking, Introductory to Motivational Interviewing, Crisis Response, System of Care and Intensive In Home Service Definition Training within the appropriate timeframes as defined by the Service Definition; completion of ongoing refresher trainer as described by Service Definition

Valid NC or SC Driver's license.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is occasionally required to stand, walk, and sit.  Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.