Learning and Development Coordinator

Do you have in interest in working with North Carolina's leader in children's behavioral healthcare? Alexander Youth Network needs you!

Why Join Alexander Youth Network?

Founded in 1888, Alexander Youth Network is the leading provider of children's mental and behavioral health in North Carolina and serves over 10,000 children and youth adults annually. Headquartered in Charlotte with service locations in the central, western, and Southern Piedmont regions of the state, Alexander combined a variety of treatment programs into a complete Service Array, to meet the need of our clients - wherever they are.

To learn more about services, please visit www.alexanderyouth.network.org

What you would do:


  • Coordinates and conducts agency orientation for new hires in conjunction with the Human Resources Department.
  • Coordinates Service Definition required trainings for new employees. 
  • Assess new employee upskilling, needs and satisfaction related to learning and development at intervals within the employees first year of employment.
  • Partners with Program Managers to ensure on-the-job training checklists are complete for new hires.
  • Conducts on-going reviews and identifies new hires that may benefit from more extensive training. Collaborates with Program Manager to plan and implement shared strategies to address gaps, as needed, documenting the outcome of support provided to the employee.
  • Assist in ensuring integrity of Model of Care in assigned programs through regular attendance of program meetings as well as direct program observation, coaching and written evaluative procedures.
  • Coordinates and conducts monthly refresher courses in the training curriculum to improve staff competence. 
  • Makes necessary revisions to existing training courses and areas requiring new or additional training courses and seeks approval for any omissions, additions, or enhancements to the training curriculum. 
  • Maintains current knowledge of Joint Commission and regulatory agency training requirements. 
  • Ensures that training records for employees are complete, in compliance, and up to date in the Relias Learning System. Communicates with Program Managers to ensure they have access to training due dates within Relias. 
  • Maintains employee training records and represents the Learning & Development department in audits as needed
  • Utilizes excellent communication skills both internally and externally
  • Acquire and maintain credentials as a staff trainer, including, but not limited to Therapeutic Crisis Intervention and CPR/First Aid. 


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Bachelor's degree required.  Qualified mental health professional (QMHP) and a minimum of 1 year experience in adult learning & development, as well as regulatory compliance.

Proficiency in MS Office applications.

What We Offer:

Alexander offers a comprehensive benefits package which includes:

  • Medical with Employer-Sponsored HRA
  • Dental
  • Vision
  • 401(k) with Employer Match
  • Employer-Paid Life, AD&D, STD, and LTD
  • Paid Time Off and Paid Holidays
  • Employee Recognition Programs
  • Continuing Education Units (CEUs) at no cost
  • Discounts and Perks such as AAA, credit union membership, and more!

Alexander youth network provides equal employment opportunities (EEO) to all employees and applicants for employment and complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities