On Ramp Transition Specialist - Charlotte, NC

Alexander Youth Network

Job Description

Job Title:  Transition Specialist

Department:  The Relatives On Ramp

FLSA Status:  Non-Exempt

Reports To:  Program Supervisor 

Prepared By:  Human Resources 

Prepared Date:  9/10/2010 

Approved By: HR

Revised Date: 10/2021   


The person in this role will coordinate the services for young adults in transition. This may include working with various agencies, providers, faith based organizations, and individual partnerships. They will develop, implement, and manage the individualized plans for young adults ages 16-24. They will help to ensure young adults are provided with the tools, support, and resources necessary to become self suffient.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Maintain client related data systems, including case notes and complete electric health entries.
  • Maintain accurate and up to date case documentation
  • Establish a supportive and helpful relationship with the young adult in transition and other identified team and community members.
  • Confidentially provide updated information to other agencies on client status as required.  Act as an advocate for client's needs as needed with appropriate parties (i.e. schools, other agencies, court.) 
  • Monitor, link, and coordinate services within 5 transition domains: Education, Employment, Health and safety, Community Life Functioning, and Safe and stable living situation/housing.
  • Completes all mandated training. Demonstrate knowledge of and comply with all agency policies and procedures
  • Attendance:  Has minimal occurrences of unscheduled absences or lateness
  • 100% compliance with documentation related to data systems
  • All forms of required documentation are completed by the end of the shift and error-free.
  • Apparent high levels of advocacy and supportive behavior towards residents and other partners as evidenced by scoring minimum average of 3 (meeting expectations) via satisfaction survey
  • 100% compliance of HIPPA regulations.  Staff assures client information is provided as appropriate and follows all federal, state, and agency guidelines as it relations to privacy and confidentiality.
  • 100% of services will meet standards and policies
  • 100% of required training will be completed within specified time frame.
  • No more than 5 unscheduled events per year


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


B.A. /B.S. in a related human service field required. Experience working with individuals in the mental health population required.  Experience working with youth in transition required.


Competency is defined as the techniques, procedures, technology, skills or equipment needed to do one's job.  The following competencies are required of this position:  age specific competency for children and adolescents, competency in the Administration of Medications, Therapeutic Crisis Intervention, Life Saving/Safety to include First Aid and CPR; Working with Mental Health Population through utilization of TCI and NMT, Blood Borne Pathogens and Infection Control.


Valid NC or SC Driver's license.


Ability to read, analyze, and interpret professional journals, governmental regulations, or legal documentation.  Ability to write reports and business correspondence to a prescribed format and style.  Ability to effectively present information and respond to questions from groups of children, top managers, clients and families, volunteers, and the general public.


Ability to work with mathematical concepts such as probability and statistical inference.  Ability to apply concepts such as fractions, percentages, rations, and proportions to practical situations.


Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell.  The employee frequently is required to climb or balance.  The employee must frequently move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.