Program Manager- Day Treatment - Indian Trail, NC

Do you have in interest in working with North Carolina's leader in children's behavioral healthcare? Alexander Youth Network needs you!

Why Join Alexander Youth Network?

Founded in 1888, Alexander Youth Network is the leading provider of children's mental and behavioral health in North Carolina and serves over 10,000 children and youth adults annually. Headquartered in Charlotte with service locations in the central, western, and Southern Piedmont regions of the state, Alexander combined a variety of treatment programs into a complete Service Array, to meet the need of our clients - wherever they are.

  • Our services include:
  • Diagnostic Outpatient Services
  • Community-based Programs
  • Substance Use Treatment
  • Day Treatment
  • Residential Treatment

In addition to our mental health services, our programs under The Relatives (Mecklenburg) and Youth Focus (Guilford) serve youth and young adults in crisis through transitional living programs, crisis centers, a resource center in Charlotte, and a maternity home in Greensboro.

To learn more about services, please visit

What you would do:

Alexander Youth Network is looking for a Qualified Mental Health Professional (QMHP) for a leadership role as Program Manager at Porter Ridge Elementary Day Treatment. 

Supports and implements the directives and priorities set forth by the Executive Director and the Senior Management Team.  Ensures employees perform treatment and operations in a way that is consistent with the goals and directives of the Director as well as established agency policies and individual person-centered plans. Represents the agency leadership in a manner that provides for congruence across all hours of operation; direct, coordinate, and evaluate all aspects of program as provided through staff activity-based interventions; participates in developing and implementing services. Prepares daily schedules and coordinates activities to ensure required ratios, clinical model of care, and quality of service. Ensures that Person Centered Plans are developed, appropriate and implemented; all admissions and discharges are coordinated with external professionals and community resources. Follows up restraints or seclusions with a debriefing with staff involved; completes supervision log and debriefing forms.  Ensures that a supervisor is available at all times between 8:00 am and 6:00 pm, and "first responder" coverage is available 24 hours a day, 365 days a year.

Essential Duties - Other duties may be assigned

  • Responsible for the management and continued development of the program
  • Provides feedback and coaching to staff
  • Provides scheduled supervision to all staff
  •  Ensures the Neurosequential Model is implemented consistently by all program staff through modeling, observation and supervision
  • Ensures that the program facility is neat and orderly at all times; infection-control policies are followed
  • Monitors clinical quality of staff documentation
  • On budget  with census 90% over the course of the fiscal year
  • 100% attendance at regular management team meetings
  • Maintains positive relationship with all stakeholders, especially local school system
  • Supervise all program staff


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be capable of operating a motor vehicle. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Certifications and Licenses

Program manager will meet requirements specified for a Qualified  Mental Health Professional (QMHP). QMHP can be reached in the following ways: A Bachelors degree in a human services related field plus two years experience providing mental health services to children/adolescents; Masters degree in a human services related field plus one year experience providing mental health services to children/adolescents; Bachelors degree in a non- human services related field plus experience providing mental health services to children/adolescents; or an applicable licensure, i.e. LCSWA, LPCA, LMFTA, LCSW, LPC, LMFT. Proficiency in MS Office applications. Valid drivers license in the state of residence.

What We Offer:

  • Alexander offers a comprehensive benefits package which includes:
  • Medical with Employer-Sponsored HRA
  • Dental
  • Vision
  • 401(k) with Employer Match
  • Employer-Paid Life, AD&D, STD, and LTD
  • Paid Time Off and Paid Holidays
  • Employee Recognition Programs
  • Continuing Education Units (CEUs) at no cost
  • Discounts and Perks such as AAA, credit union membership, and more!

Alexander youth network provides equal employment opportunities (EEO) to all employees and applicants for employment and complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.