Program Manager- Day Treatment - Shelby, NC


Supports and implements the directives and priorities set forth by the Executive Director and the Senior Management Team.  Ensures employees perform treatment and operations in a way that is consistent with the goals and directives of the Director as well as established agency policies and individual person-centered plans. Represents the agency leadership in a manner that provides for congruence across all hours of operation; direct, coordinate, and evaluate all aspects of program as provided through staff activity-based interventions; participates in developing and implementing services. Prepares daily schedules and coordinates activities to ensure required ratios, clinical model of care, and quality of service. Ensures that Person Centered Plans are developed, appropriate and implemented; all admissions and discharges are coordinated with external professionals and community resources. Follows up restraints or seclusions with a debriefing with staff involved; completes supervision log and debriefing forms.  Ensures that a supervisor is available at all times between 8:00 am and 6:00 pm, and "first responder" coverage is available 24 hours a day, 365 days a year.


Responsible for the management and continued development of the program

Provides feedback and coaching to staff

Provides scheduled supervision to all staff

Ensures the Neurosequential Model is implemented consistently by all program staff through modeling, observation and supervision

Ensures that the program facility is neat and orderly at all times; infection-control policies are followed

Monitors clinical quality of staff documentation

On budget  with census 90% over the course of the fiscal year

100% attendance at regular management team meetings

Maintains positive relationship with all stakeholders, especially local school system

Completes all mandated training


Supervise program staff as assigned. 


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be capable of operating a motor vehicle.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Program manager will meet requirements specified for a Qualified Professional (QP) and have minimum of 2 years experience in child/adolescent MH/ SA treatment services.

Proficiency in MS Office applications.


Ability to read, analyze, and interpret professional journals,  governmental regulations, or legal documentation.  Ability to write reports and business correspondence to a prescribed format and style.  Ability to effectively present information and respond to questions from groups of children, top managers, clients and families, volunteers, and the general public.


Alexander boasts a comprehensive benefits package which includes:

  • Medical with Employer-Sponsored HRA
  • Dental 
  • Vision
  • 401(k) with Employer Match
  • Employer-Paid Life, AD&D, STD, and LTD
  • Paid Time Off and Paid Holidays
  • Employee Recognition Programs
  • Discounts and Perks such as AAA, credit union membership, and more!