Data Analyst - Charlotte, NC

Why Join Alexander Youth Network?

Founded in 1888, Alexander Youth Network is the leading provider of children's mental and behavioral health in North Carolina and serves over 10,000 children and youth adults annually. Headquartered in Charlotte with service locations in the central, western, and Southern Piedmont regions of the state, Alexander combined a variety of treatment programs into a complete Service Array, to meet the need of our clients - wherever they are.

Our services include:

  • Diagnostic Outpatient Services
  • Community-based Programs
  • Substance Use Treatment
  • Day Treatment
  • Residential Treatment

In addition to our mental health services, our programs under The Relatives (Mecklenburg) and Youth Focus (Guilford) serve youth and young adults in crisis through transitional living programs, crisis centers, a resource center in Charlotte, and a maternity home in Greensboro.

To learn more about services, please visit www.alexanderyouthnetwork.org 

What you would do:

The Data Analyst will to interpret data and turn it into information which can offer clinical and business insights for improved business decisions.

ESSENTIAL DUTIES INCLUDE BUT NOT LIMITED TO:

-Utilize historical data sets and planned product changes to model and query for business trends

-Responsible for tracking and reporting on operational initiatives and status reports

-Analyze AYN's operations for trends, volume, demographics, and operator metrics to support decisions

-Conduct research on specific complaints, the individuals submitting those complaints, and other relevant information related to individual queries or systemic issues

-Update and manage information in client management systems

-Utilize the analytics tools to carry out statistical analysis and ad hoc reporting as required

-Provide support with technical writing and editing as required

-Develop analytics to identify trend lines across several data sources within the organization

-Examine and evaluate existing business practices and systems to provide insights aimed at creating efficiency and streamlining operations, while maintaining or increasing compliance rates

-Apply predictive analysis and tools (including an enhanced ability to quantify and qualify data)

-Training end-users on new reports and dashboards.

-Providing technical expertise in data storage structures, data mining, and data cleansing.

EDUCATION and/or EXPERIENCE

Applicants are required to have a minimum of AS degree, but a Bachelor's degree in Information Management, Computer Science, or Statistics Mathematical, or in a technical field is preferred; Must possess advanced computer skills, knowledge of SQL query language, Power Bi and SSRS are essential. It is also important to be familiar with data warehousing, data mining, and data mapping. 
Valid NC driver's license.

Team work abilities: It is important that they can work effectively in a team-oriented environment, and independently in a fast-paced, and changing environment

What We Offer:

Alexander offers a competitive salary and a comprehensive benefits package which includes:

  • Medical with Employer-Sponsored HRA
  • Dental
  • Vision
  • 401(k) with Employer Match
  • Long Term Care Benefits
  • Employer-Paid Life, AD&D, STD, and LTD
  • Paid Time Off and Paid Holidays
  • Employee Recognition Programs
  • Agency provided Continuing Education Units (CEUs) at no cost
  • Discounts and Perks such as AAA, credit union membership, and more!

Alexander youth network provides equal employment opportunities (EEO) to all employees and applicants for employment and complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities