Program Coach (PRN) - My Sister Susan's House - Greensboro, NC

Do you have in interest in working with North Carolina's leader in children's behavioral healthcare? Alexander Youth Network needs you!

Why Join Alexander Youth Network?

Founded in 1888, Alexander Youth Network is the leading provider of children's mental and behavioral health in North Carolina and serves over 10,000 children and youth adults annually. Headquartered in Charlotte with service locations in the central, western, and Southern Piedmont regions of the state, Alexander combined a variety of treatment programs into a complete Service Array, to meet the need of our clients - wherever they are.

Our services include:

  • Diagnostic Outpatient Services
  • Community-based Programs
  • Substance Use Treatment
  • Day Treatment
  • Residential Treatment

In addition to our mental health services, our programs under The Relatives (Mecklenburg) and Youth Focus (Guilford) serve youth and young adults in crisis through transitional living programs, crisis centers, a resource center in Charlotte, and a maternity home in Greensboro.

To learn more about services, please visit

What you would do:

Alexander Youth Network is looking for a PRN (as needed-hours may vary) Program Coach for My Sister Susan's House (MSSH) transitional housing for pregnant women. The individual in this position will provide direction to pregnant/parenting clients who are transitioning to independent living. 

Alexander Youth Network offers transitional housing for pregnant women and/or youth ages 16-21 year old in developing the skills needed to move forward towards personal independence. MSSH focuses on helping youth increase independent living skills, build healthy relationships, heal and recover from abuse, improve self-esteem and increase resilience to interpersonal violence. The program will empower youth to increase their awareness of protective factors, risky relationships and the power of their choices.


  • Receives instruction for daily activities from the Program Manager, coordinates this with residents' schedule and helps implement accordingly.
  • Models for residents and gives them instructions regarding desirable health, personal habits, and independent living skills
  • Purchases food for meals and prepares meals as needed
  • Plans, leads, and participates in recreational activities
  • Oversees the day-today activities of the program by enforcing the rules and policies of the maternity home and the agency. Supervises the residents and their children.
  • Provides transportation, tutorial assistance, and emotional support to residents
  • Maintains any duties necessary to continue upkeep of the facility
  • Participates in team meetings and provides feedback to residents and staff about individual clients' progress and ways to improve programming
  • Completes all required record keeping in a timely manner
  • May be assigned other duties as needed


  • Minimum of 21 years of age.
  • The ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • The ability to write routine reports and correspondence in a legible manner.
  • The ability to use basic math skills including multiplication, division, understanding units of measure, using whole numbers, common fractions, and decimals.
  • Must apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Must have a valid driver's license that is in good standing with 5 years experience
  • Clean criminal background.
  • Respects the cultural diversity of children in care, and strives to create a positive relationship.


Bachelor's degree from a four-year college or university or high school diploma and one to two years' experience/training; or equivalent combination of education and experience.

What We Offer:

Alexander offers a comprehensive benefits package which includes:

  • Medical with Employer-Sponsored HRA
  • Dental
  • Vision
  • 401(k) with Employer Match
  • Employer-Paid Life, AD&D, STD, and LTD
  • Paid Time Off and Paid Holidays
  • Employee Recognition Programs
  • Continuing Education Units (CEUs) at no cost
  • Discounts and Perks such as AAA, credit union membership, and more!

Alexander youth network provides equal employment opportunities (EEO) to all employees and applicants for employment and complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities